Common questions,
honest answers

Use our Report a Stray in Need form — it's the quickest way to reach us and includes everything we need. Take photographs and note the exact location before you submit.

If the animal is seriously injured or in immediate danger (bleeding, dragging limbs, road traffic accident) and PACS is open (Mon–Fri 08:30–16:30), call us directly on +66 (0)89 875 7513 — WhatsApp and LINE work at the same number.

If you have any problems with the form, email us at info@pacsthailand.com with photos, the location, what you've noticed medically, and your contact details.

For emergencies when PACS is closed, see the question below.

If there is an emergency outside clinic hours, please take the animal to one of the island's private veterinary clinics:

• Dr Jeeb - Baan Tai Veterinary Clinic
  Tel: 084 447 0944 · Open Mon–Sun 09:00–12:00 & 15:00–19:00
• Dr Yothin - Phangan Petcare Clinic
  Tel: 089 909 8171
• Dr Mai - Dr. Mai Pet Clinic, Thong Sala
  Tel: 084 254 8629

For non-urgent cases outside clinic hours, use our Report a Stray in Need form and the team will follow up first thing the next working day.

Yes. Sterilisation is free of charge for all stray and temple animals. If you have an owned animal you would like neutered, contact us to ask. We can sometimes accommodate owned animals when clinic capacity allows, though strays always take priority.

PACS tattoos each sterilised animal: a small tattoo is applied to the inner ear during the sterilisation procedure. This gives us a permanent, clearly visible record that the animal has been treated — any vet or animal worker who checks the ear will know immediately that the animal is sterilised. The animal is also recorded in the PACS database with its approximate location on the island.

PACS is a medical hospital, not a rescue or rehoming centre. We do not have the capacity to board healthy animals. However, we can offer advice about what to do. Please use our stray report form or email info@pacsthailand.com before bringing any young animals to the clinic.

Please do not bring healthy puppies or kittens directly to PACS without contacting us first. Young unvaccinated animals are at serious risk from the viruses present in a clinical environment.

PACS is funded to provide free care for stray and temple animals. We do not operate as a private veterinary practice. If your privately owned animal needs veterinary care, please contact one of the island's private clinics:

• Baan Tai Veterinary Clinic - 084 447 0944
• Phangan Petcare Clinic - 089 909 8171
• Dr. Mai Pet Clinic - 084 254 8629

PACS — Phangan Animal Care for Strays — is a non-profit stray animal hospital on Koh Phangan, Thailand. Founded in September 2001, we give free veterinary care to sick and injured stray and temple animals on the island. We also run year-round sterilisation and vaccination programmes.

PACS is a hospital. Animals come to us because they are ill or injured, receive treatment, and return to their home territories on the island when they recover. Adoption is only offered to animals that genuinely cannot survive independently after recovery.

PACS receives zero government funding. The clinic runs entirely on donations from individuals, businesses, and occasional grants from animal welfare organisations. Every Thai baht goes directly to animal care: medicines, food, sterilisation costs, and clinic running costs.

You can donate online, by bank transfer, or by dropping coins into one of our 45+ donation boxes across the island. See all ways to donate →

The PACS clinic is open Monday to Friday, 08:30–16:30. At weekends, the team carry out morning and evening animal checks but the clinic is not open to the public.

If you have an emergency outside clinic hours, see "What happens if PACS is closed and there is an emergency?" above.

Yes — visitors are welcome to join the dog walks during two regular slots each day:

09:30 — after morning feeding
15:30 — before afternoon feeding

Just turn up to the clinic at either time and the team will let you know which dogs are ready for a walk. Please do not bring your own dogs, as there is a disease risk to our recovering patients.

Donations go directly to clinic running costs. The biggest regular expenses are:

• Sterilisation procedures: approximately 80 per month, dogs and cats
• Rabies vaccinations: approximately 100 per month
• Combined dog vaccines (distemper, parvo, adenovirus): approximately 60 per month
• Combined cat vaccines: approximately 50 per month
• Food and bedding for animals in recovery
• Medicines, consumables and clinic supplies

Total monthly running costs are over THB 250,000. Donate here — we sometimes run special campaigns, which are featured on that page too.